Big O Tires

Robert Slusher a month ago

This was my first visit to Big O and got a set of tires and an alignment for my older BMW convertible. I had a great experience!! All staff members were excellent. I dropped my car off and picked t up a few hours later. Great set of tires and an even better price. The alignment on my car was PERFECT!! Thank you for great service and I have already recommend you to 2 friends!!

Donovan Moore 3 months ago

I had new breaks and rotors installed that came from AutoZone. After driving away I began hearing grinding sounds when breaking. The sound is like when breaks and rotors are going bad. I waited a couple of weeks to see if the sound would go away on its own but it never did. The sound is all the time no matter how long I drive the car. I went back to Big O to get it checked out. The service guy said they checked the breaks and the were installed correctly. He test drove the car and could hear the loud sound when breaking. The sound is loud and unusual for new breaks and rotors to be making. I feel the mechanic didn't try to figure out why the breaks were making the loud noise. I cannot be rust since rust would come off after a few minutes of driving. I feel they didn't take the time to figure out what the problem was.

John Dulin 4 months ago

I recently purchased new tires for both my vehicle and my wife's vehicle at Big O Tires, and the experience was excellent from start to finish. The staff was friendly, knowledgeable, and took the time to discuss different tire options without any pressure. Both of our vehicles had over 55,000 miles on their current sets of tires, so it was definitely time for replacements. I had already researched tires and knew what I planned to buy, but the technician recommended a different set of tires for my wife's vehicle. The recommended tires cost only about $5 more per tire and came with a 75,000-mile treadwear warranty—significantly better than the 55,000-mile tires I had originally considered. That recommendation alone demonstrated that they were focused on providing value rather than simply making a sale. Before purchasing, I compared prices from several tire shops in the area. Big O Tires was very competitive—not always the absolute lowest price, but they offered an excellent balance of price, quality, and service. They were also the only tire shop I found that offered a 10% military and first responder rebate, which was an added benefit and much appreciated. Overall, I was very impres

Joshua Barker 7 months ago

Jahvon (works at the front) is open and honest and clear about diagnosis and problems. My truck had a lot of custom rim specific problems. They kept me informed through the whole process and were always courteous. Praise the good Lord! Thanks, Big O Tires and Jahvon!

Keith Elam 10 months ago

Excellent service! We had a tire blow out after hitting a curb and took it to Big O Tires. They got us in very quickly and immediately diagnosed the issue. While checking everything over, they also found that our brake pads needed replacement — something we definitely needed to know. The staff was very friendly, honest, and helpful throughout the whole process. They even offered a military discount, which we really appreciated. Great service and great people. Highly recommend!